Complimentary Worldwide Shipping  ✦  Bespoke Consultations Available  ✦  Certified Natural Gemstones
Get In Touch

We'd love to
hear from you

Our gemstone specialists are available to answer your questions, guide your purchase, or begin a bespoke consultation — personally and promptly.

Fastest Response

WhatsApp

Chat directly with a gemstone specialist. We typically reply within minutes during business hours — the fastest way to reach us.

+86 159 0102 9691
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Email Us

Email

Send us a detailed inquiry at your convenience. We respond to all emails within one business day — longer inquiries are welcome.

sabrina280348@gmail.com
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Availability

Business Hours

Our team operates across multiple time zones to accommodate clients worldwide.

Monday – Friday9:00 am – 6:00 pm
Saturday10:00 am – 4:00 pm
SundayBy appointment
Time zoneGMT+8 (China)
Private Service

Bespoke Consultation

Commission a one-of-a-kind piece. Share your vision and we will guide you from stone selection to the final setting — entirely bespoke.

Start a Consultation
Send a Message

Tell us about your interest

Fill in the form and we'll reply within one business day. For urgent inquiries, WhatsApp is faster.

Private Atelier

Commission something
truly one-of-a-kind

From sourcing the perfect stone in Mogok or Muzo, to the final hand-finished setting — every bespoke piece is an heirloom in the making.

WhatsApp Consultation Browse Collections
Common Questions

Frequently asked questions

How quickly will you respond?
WhatsApp is the fastest channel — our specialists typically reply within minutes during business hours (Mon–Sat, GMT+8). Email responses are within one business day.
Can I view gemstones before purchasing?
We can arrange video calls to showcase stones in natural and artificial light, and share high-resolution images and videos on request. Simply message us on WhatsApp to schedule a viewing.
Do you ship worldwide?
Yes — all orders ship worldwide via fully insured DHL or FedEx, complimentary. Delivery is typically 5–14 business days. See our Shipping Policy for full details.
How do I know the gemstone is genuine?
Every Belisse gem is independently certified by GRS (Gem Research Swisslab), AGL, or GIA — the world's most respected gemological laboratories. Certificates accompany all purchases.
What is your return policy?
We accept returns within 7 days of delivery for items in original, unworn condition with all documentation. Please see our Refund Policy for full terms. Bespoke commissions are non-refundable once production has commenced.
How do I pay?
All purchases are completed securely through PayPal — supporting credit cards, debit cards, and PayPal balances in multiple currencies. For very large acquisitions, bank transfer can be arranged on request.
Can I request a specific gemstone that is not listed?
Absolutely. Our sourcing network spans Muzo, Mogok, Ratnapura, Kashmir, and Paraíba. Contact us with your specifications — carat, colour, origin, certification — and we will search our network for the right stone.